Conversations That Matter: Facilitating Courageous Dialogue

How can we better engage each other in courageous dialogue, to communicate when stakes and emotions run high? Creating truly equitable workspaces requires a culture that encourages difficult conversations.This course offers new approaches and skills to creating trust, transparency, and the safety to take interpersonal risks and express vulnerability, anger, and hurt in productive ways.

Delve deeply into the skills and framework around effective facilitation. Learn how to increase collaboration, innovation, and deep discussion to inspire your team to address challenges and make critical improvements. Build tactical skills to engage employees through different styles of learning and communication and learn how to navigate challenging topics with diverse perspectives. 

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JAN-MAR

Communicating in Conflict: Navigating Disagreement in the Workplace

Conflict is a part of the human experience, yet we are often at a loss of how to navigate it. In this Master-Class, we introduce a framework for transforming conflict in ways that are healthy and productive. We begin by diagnosing the underlying causes, values, and needs to creating a strategic approach for how to handle them. We then explore several possible approaches to resolving or transforming different conflicts, depending on the circumstances. Participants will have time to practice these tools and discuss how and when to use each tactic. 

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MAY- JUL

Leading Across Cultures: Developing Intercultural Trust, Engagment & Collaboration

In this Master-Class, we unpack how to create a thriving intercultural workplace. We introduce the dimensions of culture and how our perceptions of behaviors are colored by our cultural norms and values. Learn how to develop a common language to address concerns and how to support employees as they adapt to one another's styles and strengths. 

SEP- NOV